At Khoont (“we”, “our”, “us”), your privacy is extremely important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website khoont.com and purchase or interact with our smart appliances and devices (such as air purifiers and accessories).
By using our website or purchasing our products, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We collect several types of information to provide you with the best shopping and service experience.
A. Personal Information
When you place an order, contact us, or register an account, we may collect:
Full name
Email address
Phone number
Billing and shipping address
Payment details (processed securely via third-party gateways)
Account login details (if applicable)
B. Non-Personal Information
We may also collect non-identifiable information such as:
Browser type, device type, and operating system
IP address and approximate location
Website usage data, pages visited, and time spent on site
Referring website or URL
C. Cookies and Tracking Technologies
Our website uses cookies, pixels, and similar technologies to enhance user experience, analyze traffic, and improve our services. You can control cookie settings through your browser preferences; however, disabling cookies may affect some website functionalities.
2. How We Use Your Information
We use your information for the following purposes:
To process and fulfill orders, payments, and deliveries
To communicate updates about your order, shipping, or support inquiries
To personalize your experience and recommend relevant products
To send promotional offers, newsletters, and marketing updates (only if you opt-in)
To improve our website, services, and customer support
To detect, prevent, and address fraud or technical issues
To comply with legal obligations and enforce our Terms of Service
3. How We Protect Your Information
We implement industry-standard security measures to safeguard your data against unauthorized access, alteration, disclosure, or destruction, including:
Secure Socket Layer (SSL) encryption for data transmission
Restricted access to personal data to authorized personnel only
Secure payment processing through trusted third-party gateways
However, please note that no online platform is completely secure, and we cannot guarantee absolute data security.
4. Sharing of Information
We do not sell, rent, or trade your personal information. We may share limited data with trusted third parties only when necessary to operate our business, such as:
Payment processors (for secure online payments)
Shipping and logistics partners (for delivery purposes)
Service providers (for marketing, analytics, or website maintenance)
Legal authorities (if required by law or to protect our rights)
All third-party partners are required to handle your data in compliance with applicable data protection laws.
5. Your Rights and Choices
You have the right to:
Access, update, or correct your personal information
Opt-out of marketing communications at any time via unsubscribe links or by contacting us directly
Request deletion of your personal data (subject to legal or transactional retention requirements)
To exercise these rights, contact us at support@khoont.com.
6. Data Retention
We retain your personal information only for as long as necessary to:
Complete transactions or provide requested services
Comply with legal, accounting, or reporting obligations
Resolve disputes or enforce our agreements
After this period, your data will be securely deleted or anonymized.
7. Third-Party Links
Our website may contain links to third-party websites or apps. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.
8. Children’s Privacy
Our website and products are not intended for children under 18 years of age. We do not knowingly collect personal information from minors. If you believe that a child has provided us with personal data, please contact us immediately so we can delete it.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with the “Last Updated” date revised accordingly. Continued use of our website after changes are posted signifies your acceptance of the updated policy.
10. Contact Us
If you have any questions, concerns, or complaints regarding this Privacy Policy or our data handling practices, please contact us: 📧 Email: support@khoont.com 🏢 Address: 301 Ashish Commercial Complex, Sardarnagar Main Road, Rajkot-360001
