Welcome to Khoont (“Company”, “we”, “our”, “us”). These Terms of Service (“Terms”) govern your use of our website, products, and services related to smart appliances and devices, including air purifiers and accessories (collectively referred to as the “Services”).
By accessing or purchasing from our website khoont.com, you agree to be bound by these Terms. Please read them carefully before using our Services.
1. Acceptance of Terms
By visiting our website, browsing, or purchasing a product, you confirm that you have read, understood, and agree to these Terms. If you do not agree with any part of these Terms, please do not access or use our Services.
2. Eligibility
You must be at least 18 years old to use our website or make a purchase. By agreeing to these Terms, you represent that you are legally capable of entering into a binding contract under applicable law.
3. Products and Availability
We make every effort to display our products as accurately as possible, including color, features, and specifications. However, we do not guarantee that your device’s display will accurately reflect product colors. All products are subject to availability, and we reserve the right to discontinue any item at any time without prior notice.
4. Pricing and Payments
All prices listed on our website are in Indian Rupees (INR) and are inclusive/exclusive of applicable taxes as specified at checkout.
We reserve the right to change product prices or shipping fees without notice.
Payments must be made through approved and secure payment gateways listed on the website.
You agree to provide accurate and complete billing information and authorize us to charge your selected payment method for all purchases made.
5. Shipping and Delivery
Orders are processed within 2–5 business days and delivered based on your location and courier availability.
Estimated delivery times are provided for convenience only; actual delivery may vary due to external factors.
Once the product has been shipped, we will provide tracking details via email or SMS.
We are not responsible for delays or losses caused by courier services, incorrect shipping addresses, or unforeseen circumstances.
6. Returns and Replacements
Our Return Policy applies to all orders:
Returns are accepted only for defective or damaged products upon receipt, as outlined in our Return Policy.
To initiate a return, you must notify us within 48 hours of delivery with photographic evidence of the issue.
No return will be accepted for products that are used, damaged by the customer, or altered in any form.
Once an order is confirmed and payment is processed, no cancellation requests will be accepted. Please verify your order details carefully before checkout.
8. Warranty
All products are covered by a limited manufacturer warranty, where applicable. Warranty terms vary depending on the product model and will be stated on the product page or packaging.
Warranty does not cover:
Damage caused by misuse, mishandling, or unauthorized repairs.
Normal wear and tear or consumable parts (e.g., filters, batteries).
Electrical surges or environmental damage.
For warranty claims, contact our customer support with your invoice and product details.
9. Limitation of Liability
To the fullest extent permitted by law:
We shall not be liable for any indirect, incidental, consequential, or punitive damages, including loss of profit, data, or goodwill.
Our total liability in connection with any product or service shall not exceed the amount paid by you for that product or service.
We do not guarantee that our website or Services will always be available, uninterrupted, or error-free.
10. Intellectual Property
All content on this website, including text, images, graphics, logos, product designs, videos, and software, is the exclusive property of Khoont and protected under applicable intellectual property laws. You may not reproduce, copy, modify, distribute, or use any part of the website or its content without our prior written consent.
11. Privacy Policy
Your personal information is collected and processed in accordance with our Privacy Policy, which forms an integral part of these Terms. By using our website, you consent to the collection and use of your information as outlined in our Privacy Policy.
12. Third-Party Links
Our website may include links to third-party websites or services that are not operated or controlled by us. We are not responsible for the content, accuracy, or practices of any third-party sites or services.
13. Changes to Terms
We reserve the right to modify, update, or replace any part of these Terms at any time. Changes will be posted on this page with an updated “Last Updated” date. Your continued use of the website after changes are posted constitutes acceptance of those changes.
14. Governing Law
These Terms shall be governed by and construed in accordance with the laws of India, without regard to conflict of law principles. Any disputes shall be subject to the exclusive jurisdiction of the courts located in Gujarat,India.
15. Contact Information
For questions or concerns about these Terms, please contact us: 📧 Email: support@khoont.com 🏢 Address: 301 Ashish Commercial Complex, Sardarnagar Main Road, Rajkot-360001
